Service Center

Service Request:

Warranty (restrictions apply)

For Stores and Official Retailers use only:

I’m not a robot!

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Our Pledge to You:

We will always service your watch professionally and quickly, and will do our utmost to get it back to your wrist as soon as possible!

where do I ship my watch to?

We will email you the service department address after you submit your service request on the left.
To help us prepare and to better track your watch service, please DO NOT ship your watch to us without submitting the service form first


Detailed shipping instructions will be emailed to you. Please read them carefully and ship your watch accordingly.

Send Email

To open a service request for your DeNovo you should fill the form on the left. However, if you would like to contact us for anything else – simply send us an email to